Once a customer places an order, your delivery process begins.
Handling this properly builds trust and increases repeat sales.
What Happens After an Order
When an order is placed:
- payment is confirmed
- order appears in your dashboard
- status = Processing
Here's the step by step process
Step 1: Open the Order
Go to:
Store Manager → Orders
- Click the eye icon or order number
Step 2: Get Customer Details
Inside the order page, you will see:
- shipping address
- phone number
👉 Use this to arrange delivery.
Step 3: Contact the Buyer
- confirm delivery location
- confirm availability
- clarify delivery timing
Step 4: Arrange Dispatch
You can use:
- bike rider
- bus transport
- delivery agent
- personal delivery
Step 5: Update Order Status
When sending out:
👉 Set status to Out for Delivery
When delivered:
👉 Set status to Completed
🔥 Why Status Matters
- keeps records clear
- helps buyers track progress
- ensures smooth payouts
Best Practices
- communicate early
- deliver within your stated time
- update status promptly
