You manage the delivery. Owode provides the structure.
Seller-Managed Delivery gives sellers control over how physical orders reach their customers. Use the delivery arrangements you already have — dispatch riders, couriers, pickup, local transport or other suitable methods — while managing the order through Owode.
Your order. Your delivery operation.
Owode structures the commerce experience while you manage the physical delivery.
Seller-Managed Delivery, explained.
SMD means the seller is responsible for getting the physical product to the buyer.
Owode provides the commerce infrastructure around the transaction:
From order to delivery.
Buyer orders
A buyer purchases your physical product through Owode.
Payment is completed
The order and payment are recorded through Owode.
You receive the order
You receive the information needed to prepare the order.
You fulfil the order
Use your configured delivery method to get the product to the buyer.
Buyer receives it
Complete delivery and update the order as required.
Your delivery. Your operating model.
With SMD, you can determine how delivery works for your products and customers.
The commerce structure around the delivery.
Owode provides the selling and ordering infrastructure. You remain responsible for physically fulfilling the order.
Owode handles the commerce layer. The seller handles physical delivery.
Keep the delivery operation you already understand.
Many sellers already have delivery arrangements. SMD lets you keep that flexibility while bringing selling and ordering into a more structured system.
Need external logistics instead?
SMD isn't the only fulfilment path on Owode. Where supported, sellers can use Owode EFN — External Fulfilment Network to connect orders with external logistics providers.
Learn about Owode EFN →EFN
Good delivery starts with clear expectations.
SMD means seller-managed delivery.
Under SMD, the seller is responsible for the physical delivery of the order.
Owode provides the commerce infrastructure and order structure, but does not physically dispatch an SMD order on the seller's behalf.
For external logistics, see Owode EFN →Questions about SMD?
Everything you need to understand Seller-Managed Delivery on Owode.
Yes. SMD is designed to let sellers use their existing delivery arrangements.
Yes. Delivery charges can be configured according to your delivery setup.
Yes, where your delivery configuration supports those locations.
No physical delivery is required for digital products. Digital products use digital delivery instead.
Not necessarily. Owode Fulfilment is designed to support multiple fulfilment methods, including SMD and EFN where available.
Sell with the delivery setup that works for you.
Create your store, list your products and configure your delivery.
Create Your Store →