01
OPERATIONAL
Owode SMD
Seller-Managed Delivery
You manage how your products reach buyers. Use your own dispatch rider, courier, pickup arrangement, local transport or another delivery method you already trust.
Learn about SMD →OWODE FULFILMENT
A clear fulfilment path for every physical order.
Physical products need a reliable way to reach buyers.
Owode Fulfilment gives sellers different ways to fulfil physical orders while giving buyers a clearer, more consistent delivery experience.
OWODE FULFILMENT
One order.
Clear fulfilment path.
01Physical Product
→
02Order
→
03Fulfilment
→
04Buyer
Delivery infrastructure connected
EFNExternal logistics
SMDSeller-managed delivery
THE SYSTEM
Fulfilment is part of the commerce experience.
Selling a physical product does not end when a buyer places an order. The product still needs to be prepared, dispatched and delivered.
Owode Fulfilment provides the infrastructure around that process, connecting each physical order to an appropriate fulfilment method.
Sellers can use the delivery arrangements they already have or use supported external logistics through Owode.
01Physical Product
→
02Order
→
03Fulfilment Method
→
04Delivery
→
05Buyer
HOW IT WORKS
Different sellers need different ways to deliver.
02
SUPPORTED INTEGRATIONS
Owode EFN
External Fulfilment Network
Connect your Owode orders with supported external logistics providers through Owode. The logistics provider handles physical delivery while Owode provides the commerce and fulfilment interface around the order.
Learn about EFN →03
COMING IN THE FUTURE
Owode Zelo
Owode-controlled fulfilment layer
A future Owode fulfilment and delivery coordination layer designed to support local delivery, intercity delivery, dispatch coordination, tracking and fulfilment orchestration.
Future infrastructureFOR SELLERS
Choose how your products get to buyers.
You don't need to change your entire delivery operation to sell on Owode.
Depending on the product and available configuration, you can use:
✓Seller-Managed Delivery
✓Supported external logistics through Owode EFN
✓Multiple fulfilment methods where available
Your fulfilment setup should match how you actually operate.
Create Your Store →YOUR STORELIVE
PerfumeEFN
ClothingSMD
ShoesSMD / EFN
EbookDIGITAL
Fulfilment configured at product level
BUILT AROUND THE PRODUCT
One seller can use different fulfilment methods.
A seller might sell digital products, locally delivered products and products that require external logistics.
01EbookDigital deliveryInstant access
02PerfumePhysicalEFN
03ClothingPhysicalSMD
04ShoesPhysicalSMD or EFN
Fulfilment can be configured around the product and order, rather than permanently locked to the seller.
DELIVERYSELECT METHOD
Seller-Managed DeliverySeller delivery arrangement₦1,500
External Fulfilment NetworkSupported logistics₦1,800+
Available fulfilment options for this order
FOR BUYERS
The delivery method should be clear before you buy.
When you purchase a physical product, Owode should show the available fulfilment options for that order.
You choose from the available options. The logistics provider behind an external delivery can remain part of the fulfilment infrastructure unless its identity needs to be shown for tracking, support or another operational reason.
ONE COMMERCE EXPERIENCE
Different delivery methods. One Owode order experience.
SMD and EFN may work differently behind the scenes. Your order experience should still remain clear.
Processing
→Preparing
→Ready for Dispatch
→Dispatched
→In Transit
→Out for Delivery
→Delivered
Different fulfilment providers can operate underneath the system without forcing buyers to learn how each provider works.
DIGITAL PRODUCTS
Digital products don't need physical fulfilment.
Digital products follow a different path and can be delivered electronically after successful payment.
01Payment completed
→02Digital delivery
→03Access / download
BUILT TO SCALE
Owode owns the commerce experience. Providers execute delivery.
Owode FulfilmentCommerce + fulfilment interface
SMDSeller-managed
EFNExternal network
ZELOFuture layer
EFN can connect multiple external logistics providers without making any single provider the foundation of Owode's commerce architecture.
The goal is simple: make fulfilment work around the commerce, not the other way around.
FAQ
Questions? We've got answers.
Everything you need to know about Owode Fulfilment.
Owode Fulfilment is the infrastructure that connects physical orders on Owode with appropriate delivery methods.
Seller-Managed Delivery, or SMD, allows sellers to manage how their physical orders reach buyers using their own delivery arrangements.
Owode EFN, or External Fulfilment Network, connects Owode orders with supported external logistics providers.
Owode provides the fulfilment and commerce infrastructure. With SMD, the seller manages delivery. With EFN, supported external logistics providers execute the physical delivery.
Yes. The long-term system is designed to allow different products or orders to use different available fulfilment methods.
Digital products do not require physical fulfilment. They can be delivered electronically after successful payment.
READY TO SELL
Give every physical order a clear path to the buyer.
Create your store, list your products and configure the fulfilment options available to your business.