Seller Managed Delivery (SMD) on Owode
How delivery works when you sell on Owode.
What is SMD
What SMD Means
Seller-Managed Delivery means:
- You receive orders through your Owode store
- You deliver the product to the buyer yourself
Owode provides the structure for selling.
You control how delivery happens.
For Sellers
How It Works
- A buyer places an order
- Payment is completed on Owode
- You receive the order details
- You arrange delivery with the buyer
Your Responsiblity
What You Handle
As a seller, you are responsible for:
- delivery method (dispatch, pickup, courier, etc.)
- delivery cost
- delivery timeline
- communication related to delivery
Owode Responsiblity
What Owode Handles
Owode supports:
- product pages
- payments
- order records
- structured buying experience
For Sellers
Why This Approach
Many sellers already manage delivery manually.
SMD keeps that flexibility — while adding:
- clear orders
- better buyer experience
- less back-and-forth
Tips
Best Practices for Sellers
- Be clear about delivery timelines
- Communicate early with buyers
- Set realistic delivery costs
- Deliver as agreed
Note
Important Note
Owode does not handle delivery directly.
All delivery arrangements are managed by the seller.
