Privacy Policy

Last Updated: December 31, 2025

Owode (“we”, “our”, or “us”) is operated by Owode Commerce Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use the Owode platform.

By using Owode, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a. Information You Provide

When you register or use Owode, we may collect:

• Name or store name
• Email address
• Login credentials
• Billing and payment information
• Product listings and content (for sellers)
• Messages sent through the platform

b. Automatically Collected Information

We may automatically collect:

• IP address
• Device and browser information
• Pages visited and actions taken
• Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

• Create and manage user accounts
• Process orders and payments
• Deliver digital products
• Communicate important updates
• Improve platform performance and security
• Prevent fraud and abuse
• Comply with legal obligations

3. Cookies & Tracking Technologies

Owode uses cookies to:

• Maintain login sessions
• Improve site functionality
• Analyze traffic and usage patterns

You may disable cookies in your browser, but some features may not function properly.

4. Sharing of Information

We do not sell your personal data.

We may share information:

• With payment processors to complete transactions
• With service providers that support platform operations
• When required by law or legal process
• To protect the rights, safety, or integrity of Owode and its users

Seller and buyer information may be shared as necessary to complete transactions.

5. Seller & Buyer Responsibilities

• Sellers are responsible for handling buyer information received through orders in compliance with applicable laws.
• Buyers are responsible for keeping account details secure.

Owode is not responsible for misuse of data exchanged directly between users outside the platform.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

 8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your account
• Withdraw consent where applicable

Requests can be made through the Support page.

9. Third-Party Links

Owode may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of Owode constitutes acceptance of the revised policy.

11. Contact Us

For privacy-related questions, please contact us via the Owode Support page.