Delivery Policy

Last Updated: April 27, 2026

This policy explains how delivery works for products sold on Owode.

1. Seller-Managed Delivery

All physical product deliveries on Owode are handled by sellers.

Owode does not provide delivery or logistics services.

2. Seller Responsibilities

Sellers are responsible for:

• delivering products to buyers
• setting delivery fees (if applicable)
• communicating delivery timelines
• ensuring products match their listings

3. Buyer Expectations

Buyers should:

• review product details before ordering
• confirm delivery timelines with the seller if needed
• provide accurate delivery information

4. Delivery Issues

Any issues related to delivery should be resolved between:

• the buyer
• the seller

Owode may assist in reviewing disputes where necessary.

5. Misrepresentation

Sellers must not:

• provide false delivery timelines
• mislead buyers about product availability
• fail to deliver confirmed orders

Violations may result in account restrictions.

6. Changes to Delivery Terms

Sellers should clearly communicate any changes to delivery conditions.

7. Contact & Support

For delivery-related questions or disputes, please contact Owode Support and also Help Center.